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Speak Up! - View Question #204 |
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Question: Can an employer listen to an Employee's phone conversation at work?
Answer: An employer can generally listen to an employee's phone calls, made from their work phone, during their work hours. As an employee you need to keep in mind that you have a very limited expectation of privacy when you are at work. Your employer is paying for your time, paying for the telephone system and even paying for the telephone call. Your employer may even have a need to monitor your calls to check the quality of the service you provide if you conduct business on the telephone. With that said, your employer can not listen to phone calls made from public phones (like the pay phones in a break-room) or calls you make on your personal cellular phone while you are on a break. In case you are also wondering, the same rules go for e-mail! If you have access to a computer at work make sure that you understand your employer's use guidelines for both their e-mail system and your usage of the Internet.
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On 12/18/03
ben from CA said:
it depends. if a person's job includes them ordering stuff on the phone the employer shouldn't be able to listen on since they could get the employee's credit card#, expireation date, and so on.
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On 08/21/03
Hayden from AZ said:
I think that it is right for emplorers to listen to employees calls. Because if employees do bussiness over the phone the employer needs to know if they'r working, or just taking one long break.
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