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    Speak Up! - View Question #295


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    Question: Is it legal to put security cameras in dressing rooms?

    Answer: The question of security in dressing rooms has been a sticky one for some time. For the most part, the law seeks to ensure that stores are protected by allowing them some security over their merchandise, but without intruding on the privacy of their customers. It is in fact legal for stores to monitor dressing rooms, but they must do so in a way that does not invade your personal rights.

    Normally in order to be legal, a store must do the following:

    1) use same-sex personnel to monitor their customers (women monitor the women's dressing rooms and men monitor men's dressing rooms); and,

    2) the security systems need to be 'tapeless', meaning that the person watching through the camera can see what's going on, but can not keep a tape of what they're viewing.

    This tends to strike a fairly good balance between protection of merchandise and protecting your privacy.

    While there did seem to be a trend toward camera-based monitoring a few years ago, this has seemed to have slowed. With the advent of security devices on the clothes themselves, stores have been less inclined to look into dressing rooms.

    If you're ever concerned about how you are being monitored, ask a store employee to tell you who is monitoring the camera and whether they are keeping tapes. If the store won't disclose its methods, or they seem to be monitoring in a manner that you are uncomfortable with, take your money somewhere else. Losing your business often speaks louder than words.


    Comments
    21 thru 25 of 41 comments     1   2   3   4  [ 5 ] ...   
    On 02/15/04
    Anonymous from IL said:
    Just so you know.....not all cameras are monitered by same sex personel. i know because i shop lifted from a store at a mall, this is wrong i know! i was caught, but what i thought was interesting is there was a man monitering the cameras. another girl was caught while i was in the back office. A MAN told one of the security staff "this girls gonna go"....he was watching her in the dressing room.....as wrong as what we were doing was, i think it's important that people know STORES DO NOT ALWAYS FOLLOW THE SAME SEX POLICY! this is wrong, it is inappropriate, it is an invasion of privacy, it is
    On 12/02/03
    Jackie from MI said:
    I am also doing a speech on "Should cameras be allowed in public dressing rooms", and I feel that people are looking into this too deep. It is a disturbing thing to think about people you don't know watching you, but...ALL stores that do have security cameras have a sign posted to inform you that IF you are going to try something on, there is cameras. BUT, before thinking that people are watching you, there not. When they put cameras in dressing rooms, it's not pointed at YOU directly. It is pointed facing the door. Think about that, then make your decision to either, pay more money for produc
    On 11/15/03
    jack from IL said:
    there is no way they shouldnt be able to put cameras in dressing rooms for one the people watching those cameras are probally perverts and two thats just sick
    On 10/26/03
    William from TX said:
    I don't see why it's "Tapeless". How can they prove anything in a court of law if there is no evidence aside from the hearsay of the person watching? Infact I don't agree with this period. Girls watch girls and guys watch guys. But that totally ignores homosexuality. If you are trying to comfort the consumer by knowing that a person of the same sex is watching you there is no comfort (or in most cases less) if the person watching you is of the same sex.
    On 09/11/03
    Disbelief from CA said:
    The article mentions a man watches boys/men, woman watches girls/women. Is this supposed to comfort consumers? What type of man would want this job. So where is the comfort in enforcing the gender of the person "watching"? count the items, be extremely clear about the monitoring... in fact, why have one-way glass... whose privacy does THAT protect??? I'd just as soon have a person standing in the room with me to know who is present rather than sneaking a peek through a 'security' camera!
    21 thru 25 of 41 comments     1   2   3   4  [ 5 ] ...   



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